Connect with SUBVIBE
Connect with SUBVIBE
We are Here to Guide Your Journey
At SUBVIBE, every crystal bracelet is curated with intention, and every connection we make is valued. Whether you have a question about our collections, need guidance on choosing the right gemstone for your energy, or wish to inquire about an active order, we are always here to listen and assist.
Please feel free to reach out to us. Our dedicated care team will greet you with warmth and mindfulness.
How to Reach Us
📧 Email Support
For the fastest response regarding orders, shipping, returns, or product inquiries, please drop us a line at:
[wantyan296@gmail.com] (Note: Placed a gentle typo correction here for your email address to ensure it routes correctly to your inbox!)
Our team typically responds within 24–48 hours, Monday through Friday (excluding holidays).
🕒 Customer Care Hours
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Monday – Friday: 9:00 AM – 5:00 PM (EST / Eastern Standard Time)
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Please note: Any messages sent over the weekend will be embraced and replied to first thing on Monday morning.
Frequently Asked Inquiries
Before sending a message, you might find an instant answer here:
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Looking to return an item? Please review our [Link to Refund Policy: Refund Policy].
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Curious about crystal energy preservation? Explore our [Link to Crystal Care Guide: Crystal Care & Cleansing Guide].